This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from acadiacard.com (Acadia Card) (the “Site”).

Personal information we collect

“Personal Information” means information about you which you have provided to Acadia Card, such as your name, address, telephone number, NRIC, email address, your personal preferences, wedding/event details, particulars of your fiancé/ spouse or family members and bank account information, IP addresses, social media details, photographs and images and any information which may identify you, your fiancée/ spouse and/or family members that has been or may be collected, stored, used and processed by Acadia Card from time to time.

In addition to the Personal Data you provide to Acadia Card directly (i.e. during your communications with Acadia Card and/or when you engage Acadia Card to provide services or otherwise), Acadia Card may also collect your Personal Data from a variety of sources, including without limitation at our place of business, any events, wedding fairs or otherwise organised or sponsored by Acadia Card and/or from the cookies used on the Website.

When you visit the Site, information collected will be about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit here.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

The provision of your Personal Data is voluntary. However, if you do not provide your Personal Data, Acadia Card may not be able to (i) communicate with you; (ii) provide you the services you require or (ii) access certain sections of the Website where log in is required.

We use cookies on our Website to track website visitorship and experience. Most web browsers are designed to accept cookies. If you do not wish to receive any cookies, you may set your browser to refuse it.

“Personal Information” in this policy refers to both Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for production printing, for shipping arrangement, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

(a) to communicate with you;

(b) to respond to questions and comments from you;
(c) for internal administrative purposes;
(d) to provide information to regulatory and governmental authorities in order to comply with statutory and government requirements;
(e) for Acadia Card to comply with its obligations under law
(f) in connection with any legal proceedings or prospective legal proceedings; and

(g) to establish, exercise or defend Acadia Card’s legal rights,

(h) Screen our orders for potential risk or fraud; and
(i) When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

If you do not consent to Acadia Card processing your Personal Data for the purposes listed above, please notify Acadia Card using the contact details stated below.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use woocommence to power our online store–you can read more about how woocommerce uses your Personal Information here. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

Behavioural advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page here.

You can opt out of targeted advertising by using the links below:
– Facebook
– Google
– Bing

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, please note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at order@acadiacard.com

Established since 2002, we produce invitations that make your events memorable.

©2021 Acadia Card. All Rights Reserved.